These Terms of Use and Service ("Terms") govern your use of shalomadvisory.com and any advisory services provided by Shalom Digital Solutions Pte Ltd (operating as Shalom Advisory, "we", "us", or "our"), a company registered in Singapore.
By accessing our website or engaging our services, you agree to be bound by these Terms.
Shalom Advisory does not provide audit, tax filing, assurance, or attestation services. No engagement creates an auditor–client relationship. Our services do not constitute regulated financial advice under the Financial Advisers Act (Singapore).
Advisory services are provided on a monthly retainer basis. The retainer fee and scope are defined in a separate Engagement Letter provided before commencement.
Invoices unpaid after 7 days from the due date may attract a late payment charge of 1.5% per month on the outstanding balance. We reserve the right to suspend services for accounts with balances exceeding 14 days overdue.
All fees are exclusive of applicable taxes. Where GST applies under Singapore law, it will be added to invoices at the prevailing rate.
Upfront retainer payments: Non-refundable once advisory work has commenced. If no work has commenced within 5 business days of payment, a full refund will be issued upon written request.
Monthly retainer payments: Non-refundable once the billing period has commenced and services have been delivered.
Discovery calls: Free of charge — no payment required.
Exceptional circumstances: Refund requests arising from genuine extenuating circumstances will be considered on a case-by-case basis. Contact hello@shalomadvisory.com.
We reserve the right to terminate an engagement with 14 days written notice, or immediately where a client has materially breached these Terms. In the event of our termination without cause, any prepaid fees for undelivered services will be refunded on a pro-rata basis.
Both parties agree to keep confidential all non-public information disclosed during the engagement. We will not disclose your confidential business information to third parties except as required by law or with your written consent. This obligation survives termination for 3 years.
All website content is the intellectual property of Shalom Digital Solutions Pte Ltd and is protected under Singapore copyright law.
Deliverables produced under a client engagement become the client's property upon full payment of all outstanding fees. Our underlying methodologies, templates, and frameworks remain our intellectual property.
Our website content and advisory outputs do not constitute:
All financial models, forecasts, and projections are illustrative and are not guarantees of future performance or results. Always seek independent professional advice before making material business or financial decisions.
You may not:
These Terms are governed by the laws of the Republic of Singapore.
Any dispute shall first be referred to good faith negotiation. If unresolved within 30 days, the dispute shall be submitted to the Singapore Mediation Centre before any litigation is commenced. The courts of Singapore shall have exclusive jurisdiction.
We may update these Terms from time to time. The updated date at the top of this page will reflect any changes. Continued use of our website or services constitutes acceptance of the revised Terms.
Shalom Digital Solutions Pte Ltd
Operating as Shalom Advisory · Singapore
hello@shalomadvisory.com